E-Commerce Channel Sales Manager

Sales & Customer Service - Greater Manchester, North West

Ref: 1010Monday 20 January 2025

Paying up to £50k basic + benefits

Paying up to £50k basic + benefits - A highly successfully and fast expanding wholesale and distribution company based in Greater Manchester are seeking a proactive and experienced Channel Sales Manager to drive growth across their online / e-commerce accounts.

THE JOB

As E-Commerce Channel Sales Manager you will be focusing on their key wholesale online partners as well as commercially overseeing the whole channel. This role combines a mixture of direct sales and key account management, with an emphasis on product development and collection selling for the majority of the-commerce platforms.

You will also manage an Account Manager responsible for daily operations, support, and smaller customers.

Key Responsibilities

  • Key Account Management: Serve as the main point of contact for online accounts, nurturing relationships to meet their needs, drive growth, and achieve sales targets.
  • Commercial Sales & Product Development: Lead commercial strategies and product development, presenting products and tailoring solutions to fit their retail account audiences.
  • Operational Coordination: Work closely with the operations team to ensure smooth Amazon account management, focusing on inventory control, logistics, and on-time delivery
  • Team Management: Oversee and directly manage the Account Manager, providing guidance and support in their role managing the day-to-day operations across accounts.
  • Promotional Strategy: Collaborate with marketing to design and execute online promotions that enhance brand visibility and drive traffic and sales for each platform.
  • Data Analysis & Reporting: Monitor performance metrics for all accounts, analysing trends and adjusting strategies to improve results.
  • Budget Management & Forecasting: Oversee budgeting and forecasting, reporting performance insights and aligning with business objectives.

THE PERSON

  • Experience: Proven experience in a Channel Sales Manager, Senior Account Manager, Key Account Manager or similar role within online retail or e-commerce.
  • Sales & Relationship Management: Strong background in online sales, with experience in commercial account management and relationship-building.
  • Data Analysis: Proficient in analysing and leveraging data.
  • Product Development: Skilled in tailoring product offerings and creating proposals to align with each account’s strategy and market demands.
  • Operational Insight: Familiar with e-commerce operations, including supply chain and logistics specific to online platforms.
  • Leadership: Experienced in managing and developing team members, fostering a supportive environment to meet account goals.
  • Communication: Strong verbal and written communication skills, able to work cross-functionally with internal teams and external partners.

THE BENEFITS

  • 23 days holiday + Bank Holidays (increasing with length of service) 
  • Free, onsite parking
  • Laptop and mobile phone provided
  • Flexible working hours with core hours being 9.00am-4.00pm
  • Pension scheme
  • Access to free merchandise
  • Employee Ownership Trust (after 12 months service)
  • A flexible and fun working culture

*Please note that we are only able to consider applications from those who are eligible to work in the UK without requiring sponsorship.

 

 

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